Privacy Policy

Update date: September 30,2026

Effective Date: September 30,2026

This policy applies to Tracker Show products or services (the "Application")

This Privacy Policy section will help you understand the following:

1. Definition and scope of application

2. Description of self-start and associated initiation

3. How do we collect and use your information

4. How do we use Cookie and similar technologies

5. How do we share, transfer, and publicly disclose our users' personal information

How do we protect the security of users' information

7. How do you manage your personal information

8. How do we deal with the information about minors

9. How will your information be transferred globally

X. How to update this privacy policy

XI. How to contact us

Shenzhen NEOECO Technology Co., Ltd (hereinafter referred to as "we") know the importance of personal information to you, we will according to the laws and regulations and refer to industry best practices to provide sufficient guarantee for your personal information security, we are committed to maintain your trust in us, abide by the following principles, to protect your personal information: responsibility principle, objective principle, choose to principle, at least enough principle, ensure safety principle, subject participation principle, the principle of open and transparent, and so on. Given this, we develop this Privacy Policy ("This Policy / This Privacy Policy") to help you fully understand how we will collect, use, share, store and protect your personal information and how you manage your personal information as you use our products / services.

Before using the application products or services, please always read and understand the policy carefully, and use the relevant products or services after confirming your full understanding and consent. Once you start using the application products or services, you fully understand and agree to this policy. If you have any questions, comments or suggestions on this policy, you can contact us through the various contact information provided by this application.

Our product is developed based on the DCloud uni-app (5 + App / Wap2App), During application operation, you need to collect your device unique ID (device ID, IMEID / android ID / DEVICE_ID / IDFA, device MAC address, OAID, SSID, SIM ID, SIM ID, Network Information (BSSID), software list, SIM card IMSI information) to provide statistical analysis service, And improve performance and user experience through application startup data and exception error log analysis, Provide better services for users. For more details, please visit the DCloud User Terms of Service.(DCloud User terms of service overchain to https: / / ask.dcloud.net.cn/protocol.html）.

1. Definition and scope of application

Personal information: electronic or other means can record alone or combined with other information to identify a specific natural person identity or specific natural person activities of all kinds of information, personal information including (name, date of birth, identity certificate number, personal biometric identification information, address, communication, communication contact, communication records and content, account password, property information, credit information, whereabouts track, accommodation information, health and physiological information, transaction information), etc.

Personal sensitive information: once leaked, illegal provision or abuse may harm personal and property security, easy to lead to personal reputation, physical and mental health received damage or discriminatory treatment of personal information, personal sensitive information including (identification number, personal biometric information, bank account, communication records and content, property information, credit information, whereabouts track, accommodation, physical information, health information, trading information, children under the age of 14 (including) children's personal information), etc.

Personal information processing: including the collection, storage, use, processing, transmission, provision, disclosure and deletion of personal information, etc.

Personal information deletion: refers to the behavior of removing personal information in the system involved in the realization of daily business functions, so that it cannot be retrieved and accessed.

Anonymization of personal information: through the technical processing of personal information, the subject of personal information cannot be identified or associated, and the processed information cannot be recovered.

De-identification of personal information: through the process of technical processing of personal information, it cannot identify or associate with the subject of personal information without the aid of additional information.

Personal information subject: the natural person identified or associated with the personal information.

Personal information controller: an organization or individual with the ability to determine the purpose and method of personal information processing.

Equipment information: including equipment identifier (IMEI, IDFA, Android ID, MAC, OAID, SSID, SIM card information ICCID, IMSI and other equipment related information), application information (application crash information, notification switch status, application installation list and other application related information), equipment parameters and system information (equipment type, equipment model, operating system and hardware related information), Device network environment information (IP address, WiFi information, Base station information and other network-related information), network information (BSSID), The actual collection situation of the product shall prevail.

Children: minors without the 14th anniversary.

2. Description of self-start and associated initiation

1．in order to ensure that the application is closed or background running state can normally receive the client push installation package download broadcast information, the application must use (start) ability, there is a certain frequency through the system broadcast awaken the application from startup or associated startup behavior, is necessary for the function and service.

2. In order to bring you a better application update experience, the application introduces the network connection status monitoring (android.net.conn.CONNECTIVITY_CHANGE，android.net.wifi. STATE _ CHANGE) reminds the network to avoid unnecessary traffic waste, and associated the self-start function (android.intent.action.DOWNLOAD_COMPLETE，android.intent.action. DOWNLOAD_NOTIFICATION_CLICKED), the purpose is to immediately remind you to install when the application installation package is fully downloaded.

3. Before you agree to the user agreement and privacy policy, if you click to view the User Agreement and Privacy Policy, in order to prevent the third-party SDK from collecting your personal information, we will launch the system browser for you to view the user agreement and privacy policy.

4. Our application integrates WeChat sharing. After WeChat sharing completes, we can return to the App display sharing status, and we need to restart the App. The link shared by our app will open the app when the app is installed, in order to make it easier for you to open the app to view.

5. Self-start permission: Our application is integrated aurora push. In order to facilitate you to quickly view the content of the notification, we will open the APP through the notification and display the corresponding content of the notification. Our application integrates WeChat payment. After the completion of WeChat payment, the APP displays the payment status, and the APP needs to restart the APP. In order to ensure that you can timely receive the messages, messages and other related content sent by the platform users, we will request you to authorize the permission to start the program itself. The purpose of using this permission is to ensure that the APP does not kill the APP in time after quitting the background, so as to ensure that you can receive the messages in the application in time. If you deny the authorization provider, you will not be able to use this function, but it will not affect your normal use of the APP.

3. How do we collect and use your information

When you use our products / services, we need to collect and use your personal information as:

1. In order to realize the basic functions of providing you with our products / or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and / or services normally;

2. In order to realize the additional functions of providing you with our products and / or services, you can choose the same information alone or disagree with the information collected and used by us. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effect we plan to achieve, and will not affect your use of our basic functions.

3. When providing you with the content of the city channel or services related to the location of the device, with your authorization, we will use the location information related to the service (such as precise location information, WLAN access point, Bluetooth and base station, sensor information) to ensure the quality of the content or service. Precise location information is personal sensitive information. If you refuse to authorize location permission, it will affect the accuracy of location, but it will not affect the normal use of other functions and services. We will only show you possible relevant content or services based on the corresponding cities and / or counties based on the network information (such as IP).

4. When you use the App, you will obtain the information of the direction sensor, gravity sensor and gyroscope device sensor to identify whether you are a real user. When you use the video camera function, you will obtain the acceleration device sensor information to capture the Angle of the phone.

5. Slipboard permission: When you may need to copy and paste the text during the use process (such as: SMS verification code, mobile phone number, device SN, etc.), we may apply to call the clipboard copy / paste function and collect the text information in your device clipboard. The clipboard information will only be processed on your device, and we will not store your clipboard information for other routes.

We hereby remind you that this information is not necessary for the operation of the business function, but it is very important to improving the quality of service and developing new products or services. We will not force you for this information, and your refusal will not adversely affect the use of this business function.

The specific functional scenarios we provide for you include:

1. help you become our user

In order to create an account so that we can provide services for you, you need to provide the following information: your mobile phone number and other information. When you register, you will provide us with the mobile phone number used for the registration (used for receiving the verification code), and we will verify that your identity is valid by sending the SMS verification code. You can modify and supplement your nickname, gender, birthday, profile picture, real-name verification binding, your Alipay account, wechat account (for account withdrawal) and other relevant information, which all belong to your "account information". When you use the third party account (WeChat account, Apple account) login, if you decide to bind the third party platform account, after your third party platform account binding authorization, the third party platform will synchronize part of you under the third party platform account information to us, such as user name, phone number, avatar, nickname, region, gender, etc. (specific shall be subject to your authorization) and authentication information. We collect the above information to provide you with account login service, ensure the security of your account, and prevent security risks. If you refuse to authorize the above information, you will not be able to use the account of the third-party platform to log in to the application platform, but it will not affect the other products we provide for you and the normal use of other services.

In the use of you, if you provide the following additional information to complete your personal data, it will help us to provide you with better service and experience: your birthday, occupation, interest, mobile phone number. However, if you do not provide this information, it will not affect the basic functions of the application product or service.

The above information you provide will continuously authorize us to use during your use of the Service. When you apply for cancellation of your account, we will make it anonymous or delete your personal information as soon as possible according to the requirements of applicable laws and regulations.

2. Provide you with services and needs

To show you the content or the services, We will collect and use your device information when accessing or using the website or client (including device identifier (IMEI, IDFA, Android ID, MAC, OAID, SSID, SSID, SIM card information, BSSID, IMID, and other devices), application information (application crash information, notification switch status, application installation list and other application related information), equipment parameters and system information (device type, equipment model, operating system and hardware related information), Device network environment information (IP address, WiFi information, base station information and other network related information (BSSID))), service log information (browsing records, click to view records, search query records, collection, share information, release information, and IP address, browser type, telecom operators, language, access date and time), you submit basic information (such as nickname, gender, mobile phone number), Use it to refine your personal information.

3. Provide you with goods or services

3.1 Information that you have provided to us

When you register your account or use our services, you will provide us with relevant personal information, such as basic wechat information (nickname, profile picture, gender), phone number, etc.;

The shared information you provide to other parties through our services, and the information you store when you use our services. Before providing such aforementioned personal information to this application, you must ensure that you have obtained their authorized consent.

3.2 Recommendation of service content

In some of our products or services, we will recommend service content to you according to the recent hot spots and platform hot. This kind of recommendation is our recommendation according to the operation strategy of the platform. At the same time, in order to recommend to you real-time more quality, you are more interested in service content, let you have a better product or service experience or you agree to other purposes, we will according to your relevant personal information, user portrait for personalized content display, we in the "recommended" today module to you recommend you may be interested in content. In this process, We will collect your account information information, equipment identification, And your search history, playback history, browsing and interest preferences, device information, necessary application lists in one of our products or services, And to conduct recommendation algorithm modeling, user behavior analysis and user portrait alone or in combination with some information from other services, To help us better understand how you use our products or services, maintain and improve our products or services or provide you with personalized services, Including us offering you personalized content displays, sharing information with our partners with your consent so that they can send you information about their products and services.

Close method: click my-set icon, personalized content recommendation-click off to close the personalized content recommendation.

3.3 Information that we collect during your use of the Service

In order to provide you with search results, understand product suitability, and identify account exception status, we will collect and correlate information about your services and how you use them. These information includes:

3.3.1 Equipment Information:

In order to ensure the safe operation of applications and services, we will collect your device model, application list (installation list), device name, device unique identifier, login IP address, product version number, and mobile network information.

We will collect your information (device identifier, device serial number, Android ID, application list, IMEI, IDEI, IDFA, SSID, SIM ID, MAC, name, phone number, location), network information (BSSID) to identify the user's identity information.

3.3.2 According to the specific permission you granted in the installation and use of the software, the purpose, method and scope of collecting personal information in your installation and use are as follows:

Business scenario: Register and log in

Use permission: Read the photo album and camera permission

Collection purpose: to register and create an account, and improve the network identity

Collection method: user input / APP collection

Personal information field: mobile phone number, email address, nickname

Use permission: No use permission

Collection method: APP collection

Personal information field: head picture photo

Business scenario: the release of information

Use permission: read photo album, camera permission, location permission, and recording permission

Collection purpose: To modify and release the information

Collection method: APP collection

Personal information field: picture, video, location

The purpose, method and scope of the third party SDK collected by this application are as follows:

To guarantee the operation, uni-app integrates the following tripartite SDK by default:

Package name information: com.bumptech.glide

Use pose: for image preview

Personal information involved: stored personal files

To ensure its operation, the application integrates the following tripartite SDKs:

SDK name: Friends Alliance statistics

Package name information: com.uc.crashsdk、com.efs、com.umeng

Use purpose: statistics

Personal information involved: When APP operates, obtain device information (IMEI, ANDROID_ID, DEVICE_ID, IMSI, SSID, SIM card information, ICCID), ICCID, application installed list, network information (BSSID), and obtain the device serial number

SDK name: wechat Open platform

Package name information: com.tencent.mm

Purpose: to log in, share, and pay

Related to personal information: stored personal files, SSID, network information (BSSID)

SDK name: Tencent Bugly

Package name information: com.tencent.bugly

Objective: Monitor exceptions, crash analysis

Involving personal information: crash log, diagnostic information

SDK name: Autonavi Open Platform

Package name information: com.amap.api, com.loc, com.autonavi

Purpose: To locate / display the map

Related to personal information: stored personal files, location information, read mobile phone status and identity, SSID, network information (BSSID)

3.3.3 Service log information: including browsing records, click to view records, search and query records, collection, transaction, after-sales service, attention and sharing information, publishing information, IP address, browser type, telecom operator, usage language, access date and time.

When you use the products or services provided by our website or client, we will automatically collect your detailed use of our services as a relevant web log. For example, your search query content, Idiv address, type of browser, telecom operator, language used, access date and time, and web page records you visit, etc.

Note that separate device information, log information, etc. are information that cannot identify the identity of a specific natural person. If we will this kind of personal information combined with other information to identify a specific natural person identity, or combined with personal information, during the combined use, this kind of personal information will be regarded as personal information, in addition to your authorization or otherwise provided by laws and regulations, we will do the personal information anonymous, to identify processing.

When you contact us, we may keep your communication / call records and content or your contact information to contact you or help you solve your problems, or record the solutions and results of related problems.

3.4 We collect your personal information through indirect acquisition

You can use the products or services provided by our affiliated companies through the application account in the link entrance provided by us. In order to facilitate us to provide one-stop service based on the associated account and facilitate your unified management, we display your information centrally in this application. You can discover and use the above services through the functions such as the basic information and authentication information of the personal center.

When you use the above services through our products or services, you authorize us to receive, summarize and analyze from our affiliates or grant our personal information or activity information to us according to actual business and cooperation needs.

If you refuse to provide the above information or refuse authorization, you may not be able to normally use the corresponding products or services of the app, or fail to display the relevant information, but it will not affect the use of the core services such as browsing the app or participating in activities that do not require privacy authorization.

4. to provide security guarantee for you

Please note that in order to ensure the authenticity of users' identity and provide you with better security guarantee, you can provide us with your ID card and other identity information to complete the real-name authentication. If you refuse to provide the above information, you may not be able to use account management or continue any risky transaction services, but it will not affect your use of browsing and purchasing goods services.

To enhance the security of your use of services from us and our affiliates and partners, Protect the personal and property safety of you or other users or the public from infringement, To better prevent phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, To more accurately identify violations of laws and regulations or the application of the relevant protocol rules, We may use or integrate your user information, transaction information, device information, relevant web logs, and information that our affiliates and partners obtain authorization from you or share in accordance with the law, To comprehensively judge your account and transaction risks, verify, detect and prevent security incidents, And take the necessary measures of recording, audit, analysis and disposal according to law.

5. to provide you with collection, attention and sharing functions

As you browse our website or client, you can choose to collect the goods and / or services and share information with other third parties through the functional components we provide. In the process of using the above functions, we will collect the service log information, including the record and sharing history of your collection and coupon information, for realizing the above functions and other purposes we clearly inform.

6. Exceptions to authorized consent

In accordance with relevant laws and regulations, your authorization is not required to collect your personal information in the following circumstances:

6.1 Related to the performance of obligations stipulated by laws and regulations;

6.2 Those directly related to national security and national defense security;

6.3 Those directly related to public safety, public health and major public interests;

6.4 Direct-related to criminal investigation, prosecution, trial and execution of judgment;

6.5 To protect the major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the subject;

6.6 The personal information involved is disclosed to the public by the personal information subject by itself;

6.7 It is necessary for signing and performing the contract according to the requirements of the personal information subject;

6.8 Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

6.9 Those necessary to maintain the safe and stable operation of the products or services provided, such as the discovery or disposal of faults of the products or services;

6.10 The personal information controller is a news unit and is necessary to carry out legal news reports;

6.11 The personal information controller is an academic research institution, which is necessary to deal with public interests to carry out statistics or academic research institute, and provides the results of academic research or description, and deidentifies the personal information contained in the results.

If we stop operating the application products or services, we will continue collecting your personal information, notify you of the notice of stopping the operation one by one or announcement, and delete or anonymize the personal information.

7. Customer service and after-sales functions

When you contact us or apply for the sale and dispute settlement, in order to ensure the security of your account and system, we need you to provide necessary personal information to verify your membership. At this point, our customer service and after-sales functions may use your account information and order information.

In order to facilitate contact with you, as soon as possible to help you solve the problem or record related problems solutions and results, we may keep your communication / call records and related content (including account information, order information, other information you to prove the relevant facts, or you leave contact information), if you for specific orders for consultation, complaints or advice, we will use your account information and order information.

In order to provide the service and improve the quality of the service, we may also use other information about you, including the relevant information you provided when you contact the customer service, and the questionnaire response information you sent to us when you participate in the questionnaire survey.

4. How do we use Cookie and similar technologies

1. Cookie

Cookie And similar equipment information identification technology is a commonly used technology in the Internet, When you use our services, We may use the technology to send one or more Cookie or anonymous identifiers ("Cookie") to your device, To collect, identify, and store information when you access, and use the product, We promise that, Will not use Cookie for any other purpose other than the purposes stated in this Privacy Policy, We use Cookie mainly to ensure the safe and efficient operation of our products and services, Can enable us to confirm the security status of your account and transaction, Check for crash and delays, Help you need to repeat the steps and processes of filling out the form and entering the search content.

2. the website beacon and pixel label

In addition to Cookie, we also use other similar technologies such as website beacons and pixel tags on the website. Website beacons are usually a transparent image embedded in a website or email. With the pixel label in the email, we can know whether the email is being opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

5. How do we share, transfer, and publicly disclose our users' personal information

1. Sharing

We will not share your personal information with companies, organizations, and individuals other than the app provider, except where:

1.1 Sharing with explicit consent: After obtaining your express consent, we will share your personal information with other parties.

1.2 Sharing under legal circumstances: We may share your personal information according to the provisions of laws and regulations, the needs of litigation dispute settlement, or according to the requirements of administrative and judicial organs.

1.3 Sharing with affiliates: In order to facilitate us to jointly provide services to you based on the associated account, your personal information may be shared with our affiliates. We will only share the necessary personal information (such as in order to facilitate your use the application account use our associated products or services, we will share the necessary to associate your account information), if we share your personal sensitive information or associated to change the use of personal information and processing purpose, will once again for your authorization consent.

1.4 Sharing with Authorized Partners: For the purposes stated in this Privacy Policy only, some of our services will be provided jointly by us and our authorized partners. We may share some of your personal information with our partners to provide a better customer service and user experience. For example, arranging for partners to provide services. We will only share your personal information for legitimate, legitimate, necessary, specific and specific purposes, and will only share the personal information necessary to provide the services. Our partners are not authorized to use the shared personal information for other purposes unrelated to the product or service.

Please note that the information you voluntarily share or even publicly when using our services may involve your personal or other personal information or even sensitive personal information. Please consider it more carefully and make decisions.

Currently, our authorization partners include the following types:

1.4.1 Authorization partners for advertising and analysis services. Unless your permission, we will not share your personally identifiable information (information that can identify you, such as name or email address, mobile phone number, to contact you or identify you) with partners providing advertising and analysis services. We will provide these partners with information about their advertising coverage and effectiveness, and will not provide your personally identifiable information, or we will aggregate this information so that it will not identify you personally. For example, only after advertisers agree to comply with our advertising guidelines, we may tell advertisers how the effect of their ads, or how many people see their ads or installed after seeing the application, or to these partners can not identify personal statistical information (such as "men, 25-29 years old, located in Beijing"), to help them understand their audience or customers.

1.4.2 Suppliers, service providers, and other partners. We send information to providers, service providers, and other partners who support our business by providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, facilitating payments, or conducting academic research and surveys.

1.4.3 In order to provide you with one-click sharing service, our products integrate Youmeng + U-Share SDK, which will collect your device identification information (such as IMEI / android ID / IDFA, etc.) and the social account disclosure information you need to share, so as to complete the one-click sharing service. For your information security, we have made data security and confidentiality agreements with third-party SDK service providers, and these companies will strictly comply with our data privacy and security requirements. We will not share your personally identifiable information with you with your consent. In order to better understand the types and uses of the data collected by [Umeng +] and how to protect your personal information, you can visit https: / / www.umeng.com / policy Know [Alliance +] privacy policy.

For the companies, organizations, and individuals with whom we share our personal information, we will sign strict data protection agreements, requiring them to process their personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

2. Transfer

We will not transfer your personal information to any company, organization or individual, except where:

2.1 Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2.2 In the case of merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the company or organization that holds your personal information to remain subject to this personal information protection policy, otherwise we will require the company or organization to ask you for authorization consent again.

3. Public disclosure

We will publicly disclose your personal information in the following circumstances:

3.1 After obtaining your explicit consent;

3.2 Law-based disclosure: If you may be required by law, law, litigation or government authorities, we may publicly disclose your personal information.

4. Exceptions to prior authorization consent when sharing, transfer and public disclosure of personal information

Where, your prior consent is not required for sharing, transfer and public disclosure of your personal information:

4.1 Related to the performance of obligations stipulated by laws and regulations;

4.2 Those directly related to national security and national defense security;

4.3 Those directly related to public safety, public health and major public interests;

4.4 directly related to criminal investigation, prosecution, trial and execution of judgment;

4.5 To protect the major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the subject;

4.6 Personal information disclosed by the personal information subject to the public by itself;

4.7 Collecting personal information from legally and publicly disclosed information centers, such as legal news reports, government information disclosure and other channels.

According to the law, sharing, transfer to the identification of personal information, and ensure that the data receiver cannot recover and identify the personal information subject, does not belong to the personal information sharing, transfer and public disclosure behavior, the preservation and processing of such data will not need to inform you and obtain your consent.

6. How do we protect the security of users' information

1. We have used industry standards to protect your personal information against unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, we are protected by the SSL (Secure Socket Layer) protocol (i. e. HTTPS protocol); we use encryption to improve the security of personal information; we use trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms to ensure that only authorized people can access personal information; and we hold security and privacy training courses to enhance employee awareness of the importance of protecting personal information.

2. We have an advanced data security management system with data as the core and around the data life cycle, which improves the security of the whole system from the aspects of organizational construction, system design, personnel management, product technology and other aspects.

3. We will take reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only keep your personal information for the period required to meet the cost policy objectives, unless the retention period is extended or permitted by law.

4. The Internet is not an absolutely safe environment. We strongly recommend that you do not use personal information through communication that is not recommended. You can connect and share with each other through our services. When you create communication, transaction, or sharing through our services, you can choose the object of communication, transaction or sharing, independently, as a third party that can see your transaction content, contact information, exchange information or sharing information.

If you find that your personal information, especially your account or password, is leaked, please contact the application customer service immediately, so that we can take corresponding measures according to your application.

Please use complex passwords to help us keep your account safe. We will do our best to secure any information you send to us. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

7. How do you manage your personal information

You can access and manage your information in the following ways and we will respond to your request subject meeting the requirements of laws and regulations:

1. Access to your personal information

You have access to your personal information, except for exceptions prescribed by laws and regulations. You can access your personal information by:

profile —— If you want to access or edit the birth date, career, interests, and other mobile phone numbers in your profile, you can log in through "My" - "Settings".

Authorize Use —— You can log into the account by clicking the "Settings" icon in the upper right corner, clicking "avatar" - "Settings", and close or enable authorization in the authorization option.

2. Correct or supplement your personal information

When you find an error in the personal information we process about you, you have the right to request us to make corrections or supplements. You may apply for correction or supplement listed in "(I) Access to Your Personal Information".

3. Delete your personal information

You can delete some of your personal information as listed in this article in "(I) Access to Your Personal Information".

In the following cases, you can request us to delete your personal information through customer service:

3.1 If our handling of personal information violates laws and regulations;

3.2 If we collect and use your personal information without obtaining your express consent;

3.3 If our handling of personal information seriously violates our agreement with you;

3.4 If you no longer use our products or services, or if you cancel your account;

3.5 If we are not providing your product or service.

If we decide to respond to your deletion request, we will also notify as much as possible of the subjects who have obtained your personal information from us and require them to delete it (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization).

When you or we assist you in deleting relevant information, which we may not immediately backup because of the legal and security technical limitations used, we will securely store your personal information and limit any further processing until the backup can be clear or anonymized.

4. Change the scope of your authorization and consent

Each business needs some basic personal information to complete (see Article 1 of this Privacy Policy). In addition, for the collection and use of additional personal information, you can contact the app customer service to apply for or withdraw your authorized consent.

Please note that for some types of personal information, such as information necessary to implement the basic functions of this application or information necessary to fulfill our obligations under laws and regulations, we may not be able to respond to your request to change the scope of authorization. When you withdraw your authorization, we will no longer process the corresponding personal information, but your decision to withdraw the authorization will not affect our previous processing of personal information based on your authorization.

5. restrain the information system automatic decision

In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms, such as information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you can contact us through customer service.

6. Responding to your above request

To be safe, you may need to provide a written request, or otherwise prove your identity. We may ask you to verify your identity before you process your request.

We will respond within 30 days. If you are not satisfied, you can also file a complaint through the customer service of this application.

For your reasonable request, we do not charge in principle, but for repeated requests beyond the reasonable limit, we will charge a certain cost according to the situation. We may reject requests that repeat unreasonably, require excessive technical means (e. g., requiring new systems or fundamentally changing existing practices), pose risks to the legitimate rights of others, or are very impractical (e. g., involving backup information stored on tape).

We will not be able to respond to your request in the following circumstances:

6.1 Related to the performance of obligations stipulated by laws and regulations;

6.2 Those directly related to national security and national defense security;

6.3 Those directly related to public safety, public health and major public interests;

6.4 Those directly related to criminal investigation, prosecution, trial and execution of judgments;

6.5 The personal information controller has sufficient evidence to indicate that the subject of personal information has malicious intentions or abuse of rights;

6.6 In order to protect the major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the subject.

6.7 The request of the corresponding personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals and organizations;

6.8 Trade secrets are involved.

7. Account cancellation

We will keep the data on your account (180 days). If you do not want to continue to use our products, you can submit an application for cancellation of your account through: My-Settings-account cancellation.

After you voluntarily cancel your account, we will stop providing your products or services and delete or anonymize your personal information according to the requirements of applicable laws, except for those required by laws and regulations.

If you are unable to access such personal information through the above path, you can contact us through the app customer service at any time. We will respond to your access request within 15 days.

For other personal information generated during the use of our products or services, we will provide you in accordance with the relevant arrangements made in this article "(VII) Response to your above request".

8. How do we deal with the information about minors

In digital office / learning, communication and collaborative activities we assume that you have the corresponding civil capacity, such as you are a minor, we ask you to ask your parents or other guardians to read this policy carefully, and with the consent of your parents or other guardians use our services or provide information to us.

If you are a child under the age of 14, you and your guardian should read this Privacy Policy carefully before you use our services, to ensure that only with the consent of your guardian, you can use our services under the guidance of your guardian, to ensure your safety when using our services and conducting transactions.

If you are the parent or other guardian of the child, please pay attention to whether the child is using our services after obtaining your authorized consent. If you have any questions about the child's personal information, please contact our personal information protection department.

For the personal information of our products or services with the consent of our parents or guardians, we will only use, share, transfer or disclose this information as permitted by laws and regulations, with the express consent of the parents or guardians or necessary to protect the minor.

9. How will your information be transferred globally

Personal information collected and generated in our operations within the People's Republic of China is stored in China, except where:

8.1 Laws and regulations have clear provisions;

8.2 Obtain your explicit authorization;

8.3 You will conduct personal initiatives such as cross-border live broadcast / dynamic release through the Internet.

In view of the above circumstances, we will ensure adequate protection of your personal information in accordance with this Privacy Policy.

X. How to update this privacy policy

In order to bring you a better product and service experience, we continuously strive to improve our products, services and technologies. As new services and business process changes, we may update our privacy policy and inform you of your rights under this Policy.

We will also provide more significant notifications of major changes (including a notification via a small red dot or a pop-up prompt),

We will not reduce your rights under this Personal Information Protection Policy without your express consent. We will publish any changes made to this policy on this page.

For major changes, we will also provide more significant notifications (including for some services, we will email notifications about the specific changes to personal information protection policies).

Material changes referred to in this policy include, but are not limited to:

1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of use of personal information;

2. We have undergone major changes in our ownership structure, organizational structure, etc. Such as the owner change caused by business adjustment, bankruptcy and merger and acquisition;

3. The main objects of personal information sharing, transfer or public disclosure shall change;

4. Your rights to participate in the processing of personal information and their exercise methods have changed significantly;

5. When we are responsible for handling the change of personal information security responsible departments, contact information and complaint channels;

6. When the personal information security impact assessment report indicates that there is a high risk;

We will also archive older versions of this policy on this application special page for your review.

XI. How to contact us

You can contact us as described below and we will respond to your request within 15 days:

1. If you have any questions, comments or suggestions on this policy, you can contact us through the mini program customer service "My" me "-" Contact customer service " in the APP;

2. If you find that your personal information may be leaked, you can report it through the feedback of this application;

Company name: Shenzhen Core Intelligent Electric Technology Co., LTD

Office address: Floor 12, Building 1, Daqian Industrial Factory, Area 67, Xingdong Community, Xin 'a

Registered address: Floor 12, Building 1, Daqian Industrial Factory, Area 67, Xingdong Community, Xin 'a

Contact number: 18688936148

Emall：alan.li@neoeco-tech.com